- Lean thinking. We borrow many practices from lean management in order to get better everyday : Kaizen, Gemba walks, Andon, red bin, root-cause analysis, standards, one-piece flow (low WIP), … They are all truly awesome tools that connect us to the reality and nuances of things.
- First principles. Breaking things down to their fundamental truths and reasoning from there. We always ask many questions. What are we really trying to solve? What are the true constraints?
- Craftsmanship and design. We care deeply about experiences (our own and the user’s) —not just that “it works.” This means thoughtful UX, clear writing, readable code, accessible design, and solving problems in a way that delights the user. We ask: Is this elegant? Is it right for the human on the other side?
- Radical candor. Caring personally and challenging directly.
- Extreme ownership. Even when circumstances or others are involved, it’s about owning what you can control and always asking: What could I have done differently to make this better? It’s not about blame at all, and it does not mean that we can’t help each other. It’s about continuous improvement.
- Modern product management. In particular, we believe in empowered teams, and especially engineers. Marty Cagan or John Cutler are thinkers we largely agree with.
- Teamwork and talent density. High talent density creates a space where we get inspired by each other, and where we can build a lot of mutual trust.